Shipping, Delivery and Returns
Shipping
PLEASE NOTE - We will endeavour to dispatch items within 5 working days, but please be advised the shipping provider my take longer to deliver the item than normal due to the current situation. We appreciate your understanding at this time.
Most orders, will be processed and shipped within 5 days. We use Royal Mail Standard shipping or a similar type service to ship the majority of our products.
Shipping cost are calculated at check out.
For any queries regarding our shipping policy, please email info@kingsgym.club .
Returns - Online Purchases
If you are not entirely satisfied with your purchase, we're here to help. You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery
When returning items back to us, you should consider using a trackable shipping service. We can’t guarantee that we will receive your returned item.
Returns address:
Mandoths Limited / Kings Gym
Airport House
Croydon
CR0 0XZ
Exchanges (if applicable)
If you would like an exchange an item for a different size, send us an email at info@kingsgym.club to check availability and send your item to:
Shipping
To return your product, you should mail your product to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the refund amount will not include and shipping costs incurred.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you have any questions please contact us at info@kingsgym.club